Rug spills during the holidays. ‘Tis the season!

Red wine, soda, food, mud, and with all those guests making your pets NUTS… …inevitably pet puddles on your rugs too. ‘Tis the season….for RUG SPILLS! So, before you go to grab that horrible spot remover you bought at the grocery store, or try to remember that old wives’ tale you once heard… just stop, [...]

Watch out for Tea-Washed Rugs in the home…

Tea-washed rugs are rugs that have had a brown “tea-like” dye solution applied to the rug to make it appear darker, older, or to hide some underlying flaws (like past dye bleed damage). The “tea wash” solution, tends to be on the basic pH side, so that it will “hold” to the acid pH original [...]

Look…MAGIC from my mom! =)

Remember the rug that was torn apart by the Rug Badger? (By the way, that was NOT an equipment problem…it was a TECHNICIAN problem. He clearly had not been properly trained to be gentler with this woven Turkish rug.) Take a look at these BEFORE and AFTER photos of the repair work by my mother [...]

High heat = high risk…for oriental rugs.

A couple times a month I get a photo of a rug that comes in that breaks my heart… because you see a really nice rug damaged by something that was entirely avoidable. My last post showed a rug that was damaged by not being attentive with a piece of dusting equipment on a Turkish [...]

Good equipment + bad training = RUG DISASTER

A really BIG franchise carpet cleaning company brought us a rug to “fix” for them. They are “certified” – they hired the southern contingent rug training duo to teach them the IICRC course – so they were able to memorize the facts to pass the test… and they bought the products the instructors were selling… [...]

Rug Repair Training – You interested?

Hello Rug Chick readers! I’ve been getting a few questions about rug repair, and my mother Kate and I recently spoke at the San Diego Weavers Guild meeting speaking specifically to rug repairs and our philosophies on them. Here’s a simple little rug repair of field wear. Not reweaving, but selective embroidery stitching (to protect [...]

Repair Your Rug Right.

The most common repair needed by rugs in our town (and EVERY town with rug owners) is END repairs. With hand woven rugs, when the fringe is torn or worn, the knots of the rug start to slide away and off. You rug starts slowly shrinking, and gets shorter and shorter.  Like this: Once a [...]

Rug in the washing machine – oops!

Take a look at what happened when one of a matching pair of Flokatis (handmade rugs from Greece) was placed in the washing machine. For the complete blog post about these two rugs, and this client’s unfortunate accident with her washing machine and this rug, visit Rug Care Central for this Flokati post. Hot water, [...]

Pet Accidents Happen. Now What?

Pet activity may happen on your favorite rugs this season. Guests in the home, or you away from home, restless pets can end up doing things they should not. With an inexpensive tufted rug, this can be a blessing because it is protecting a much more valuable wood floor underneath it. With an oriental rug [...]

Love/Hate Relationship With Fringe

What is it about fringe? Some rug owners LOVE it… most rug cleaners HATE it. Why all the drama? Well, it starts with the fact that when the rug is brand new, it tends to have the bright white, immaculate cotton fringe. It just looks so… NEW. When rug owners send their rugs off for a [...]

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