A couple times a month I get a photo of a rug that comes in that breaks my heart… because you see a really nice rug damaged by something that was entirely avoidable. My last post showed a rug that was damaged by not being attentive with a piece of dusting equipment on a Turkish [...]
Good equipment + bad training = RUG DISASTER
A really BIG franchise carpet cleaning company brought us a rug to “fix” for them. They are “certified” – they hired the southern contingent rug training duo to teach them the IICRC course – so they were able to memorize the facts to pass the test… and they bought the products the instructors were selling… [...]